Federal complaint record · Chevrolet Cruze · model year 2011

2011 Chevrolet Cruze

Owners submitted 731 federal complaint reports about this model year, placing it at the 77th percentile for complaint intensity within its 2009 to 2013 compact sedan cohort. The largest reported component group is engine. Sample sizes and limitations are shown below.

Engine · 27% · group n = 296Powertrain · 17% · group n = 193Electrical · 9% · group n = 98Other · 8% · group n = 94Brakes · 7% · group n = 76
731
Complaint records on file
55,000
Median mileage at the reported problem · 578 complaints reported mileage
27%
Of classified component reports name engine · group n = 296
77th
Complaint-intensity percentile in a cohort of 37 model years

Engine · 3 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Engine27%

Engine reports

Chevrolet Cruze · model year 2011

Reports in this group296
Share of classified reports27%
Component groups on file6
Open the failure files

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Transmission behavior · 105 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 1 of 32011 Chevrolet Cruze
Brake performance · 80 reports

Reports describe braking performance concerns

Cluster 2 of 32011 Chevrolet Cruze
Stalling or shutdown · 71 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 3 of 32011 Chevrolet Cruze

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.