NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
NHTSA ODI · 398,146 deduplicated matched complaint incidentsSnapshot through 2026-07-192010 Ford Fusion · complaint-signal index 9.9 / 102012 Ford Focus · complaint-signal index 9.9 / 102007 Toyota Camry · complaint-signal index 9.9 / 10Methodology · open and versionedPublished indexes show sample size and 95% interval
Federal complaint record · Ford Explorer · model year 2023
2023 Ford Explorer
Owners submitted 102 federal complaint reports about this model year, placing it at the 28th percentile for complaint intensity within its 2021 to 2025 midsize suv cohort. The largest reported component group is driver assistance. Sample sizes and limitations are shown below.
Driver assistance · 15% · group n = 22Other · 15% · group n = 22Electrical · 9% · group n = 13Suspension · 9% · group n = 13Steering · 8% · group n = 12
102
Complaint records on file
17,000
Median mileage at the reported problem · 25 complaints reported mileage
15%
Of classified component reports name driver assistance · group n = 22
28th
Complaint-intensity percentile in a cohort of 38 model years
Driver assistance · 2 in ten classified complaints
Reports describe the vehicle stalling or shutting off while driving
Cluster 1 of 32023 Ford Explorer
Fire or smoke · 8 reports
Reports describe smoke, burning smells, or fire
Cluster 2 of 32023 Ford Explorer
Warning indicators · 8 reports
Reports describe warning lights before service
Cluster 3 of 32023 Ford Explorer
Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.
Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19
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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.