Federal complaint record · Ford Explorer · model year 2023

2023 Ford Explorer

Owners submitted 102 federal complaint reports about this model year, placing it at the 28th percentile for complaint intensity within its 2021 to 2025 midsize suv cohort. The largest reported component group is driver assistance. Sample sizes and limitations are shown below.

Driver assistance · 15% · group n = 22Other · 15% · group n = 22Electrical · 9% · group n = 13Suspension · 9% · group n = 13Steering · 8% · group n = 12
102
Complaint records on file
17,000
Median mileage at the reported problem · 25 complaints reported mileage
15%
Of classified component entries name driver assistance · group n = 22
28th
Complaint-intensity percentile in a cohort of 38 model years

What the numbers tell you

Understanding the 2023 Ford Explorer complaints

Which systems appear most often?

The largest component group is driver assistance: 22 entries, or 15.0% of classified component entries. Next is other: 22 entries, or 15.0% of classified component entries. A complaint can name several components, so these percentages describe the entries in the file, not the percentage of vehicles affected. Only the leading component groups are displayed.

At what mileage were problems reported?

The median reported mileage is 17,000 miles, based on 25 complaints with usable mileage (24.5% of the 102 complaint incidents). Half of those reported mileages are at or below the median and half at or above it. This sample excludes missing or unusable mileage and does not predict when another vehicle will develop a problem.

Use these patterns to prepare questions about a particular vehicle's service history. Complaint reports describe submitted experiences; they do not establish the cause, repair cost, or condition of every 2023 Ford Explorer. Read the symptom groups below alongside the source documents and a VIN-specific recall check.

Driver assistance · 15.0% of classified component entries

Where this record concentrates

All failure files
Component group 01 · Driver assistance15%

Driver assistance reports

Ford Explorer · model year 2023

Component entries in this group22
Share of classified component entries15.0%
Leading component groups shown6
Open the failure files

From the record · recurring narrative clusters

Reported problems with the 2023 Ford Explorer

How clusters are built
Stalling or shutdown · 11 reports

11 of the 102 2023 Ford Explorer complaint incidents were assigned to the stalling or shutdown group.

10.8% of this model year's complaint incidents matched this group first in the keyword screen. This is a text classification, not a confirmed diagnosis.

Cluster 1 of 32023 Ford Explorer
Fire or smoke · 8 reports

8 2023 Ford Explorer complaint incidents were assigned to this group: 7.8% of the 102 incidents on file.

Cluster 2 of 32023 Ford Explorer
Warning indicators · 8 reports

8 2023 Ford Explorer complaint incidents were assigned to this group: 7.8% of the 102 incidents on file.

Cluster 3 of 32023 Ford Explorer

Each complaint is assigned to the first matching keyword group, even if it mentions several symptoms. Only the leading published groups are shown. Unmatched reports and other groups remain in the total, so these percentages need not add to 100%. A keyword match can miss context; it is not an owner quotation or proof of a defect.

Sources and further research

Research the 2023 Ford Explorer

This page summarizes owner-submitted NHTSA complaints through 2026-07-19. Complaint patterns do not establish a defect in every vehicle. The complaint counts here are not recall counts, and this page does not determine whether a particular vehicle has an open recall. Check a VIN for open recalls at NHTSA and read how MotorCensus processes the complaint data.

Records through 2026-07-19Published 2026-08-02 · Page updated 2026-09-21

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.