Federal complaint record · Jeep Grand Cherokee · model year 2011

2011 Jeep Grand Cherokee

Owners submitted 1,639 federal complaint reports about this model year, placing it at the 94th percentile for complaint intensity within its 2009 to 2013 midsize suv cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 32% · group n = 781Engine · 15% · group n = 358Brakes · 14% · group n = 351Fuel system · 12% · group n = 283Other · 6% · group n = 140
1,639
Complaint records on file
63,250
Median mileage at the reported problem · 1,164 complaints reported mileage
32%
Of classified component reports name electrical · group n = 781
94th
Complaint-intensity percentile in a cohort of 39 model years

Electrical · 3 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical32%

Electrical reports

Jeep Grand Cherokee · model year 2011

Reports in this group781
Share of classified reports32%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2010
0.1complaints per 1,000 estimated vehicle-years
117 matched incidents
This car
2011
1.1complaints per 1,000 estimated vehicle-years
1,639 matched incidents
2012
0.8complaints per 1,000 estimated vehicle-years
1,637 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Stalling or shutdown · 473 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 1 of 32011 Jeep Grand Cherokee
Brake performance · 295 reports

Reports describe braking performance concerns

Cluster 2 of 32011 Jeep Grand Cherokee
Electrical faults · 200 reports

Reports describe electrical faults or battery drain

Cluster 3 of 32011 Jeep Grand Cherokee

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

Published model-year records · free · no login

Check the next car before the test drive

NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

Browse all Jeep records How the index works