Federal complaint record · Jeep Grand Cherokee · model year 2016

2016 Jeep Grand Cherokee

Owners submitted 307 federal complaint reports about this model year, placing it at the 41th percentile for complaint intensity within its 2014 to 2018 midsize suv cohort. The largest reported component group is engine. Sample sizes and limitations are shown below.

Engine · 19% · group n = 83Powertrain · 18% · group n = 78Electrical · 14% · group n = 61Fuel system · 10% · group n = 44Other · 7% · group n = 31
307
Complaint records on file
32,000
Median mileage at the reported problem · 181 complaints reported mileage
19%
Of classified component reports name engine · group n = 83
41th
Complaint-intensity percentile in a cohort of 40 model years

Engine · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Engine19%

Engine reports

Jeep Grand Cherokee · model year 2016

Reports in this group83
Share of classified reports19%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2015
0.7complaints per 1,000 estimated vehicle-years
1,344 matched incidents
This car
2016
0.2complaints per 1,000 estimated vehicle-years
307 matched incidents
2017
0.2complaints per 1,000 estimated vehicle-years
361 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Stalling or shutdown · 49 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 1 of 32016 Jeep Grand Cherokee
Transmission behavior · 29 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 2 of 32016 Jeep Grand Cherokee
Brake performance · 25 reports

Reports describe braking performance concerns

Cluster 3 of 32016 Jeep Grand Cherokee

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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