Federal complaint record · Toyota Highlander · model year 2016

2016 Toyota Highlander

Owners submitted 109 federal complaint reports about this model year, placing it at the 11th percentile for complaint intensity within its 2014 to 2018 midsize suv cohort. The largest reported component group is other. Sample sizes and limitations are shown below.

Other · 15% · group n = 21Brakes · 14% · group n = 19Electrical · 10% · group n = 14Airbags · 7% · group n = 10Engine · 7% · group n = 10
109
Complaint records on file
25,000
Median mileage at the reported problem · 70 complaints reported mileage
15%
Of classified component reports name other · group n = 21
11th
Complaint-intensity percentile in a cohort of 40 model years

Other · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Other15%

Other reports

Toyota Highlander · model year 2016

Reports in this group21
Share of classified reports15%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2015
0.1complaints per 1,000 estimated vehicle-years
186 matched incidents
This car
2016
0.1complaints per 1,000 estimated vehicle-years
109 matched incidents
2017
0.1complaints per 1,000 estimated vehicle-years
261 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Brake performance · 21 reports

Reports describe braking performance concerns

Cluster 1 of 32016 Toyota Highlander
Stalling or shutdown · 7 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 2 of 32016 Toyota Highlander
Fire or smoke · 5 reports

Reports describe smoke, burning smells, or fire

Cluster 3 of 32016 Toyota Highlander

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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