Federal complaint record · Toyota Highlander · model year 2023

2023 Toyota Highlander

Owners submitted 165 federal complaint reports about this model year, placing it at the 51th percentile for complaint intensity within its 2021 to 2025 midsize suv cohort. The largest reported component group is other. Sample sizes and limitations are shown below.

Other · 18% · group n = 40Structure · 14% · group n = 30Engine · 12% · group n = 27Brakes · 7% · group n = 16Fuel system · 7% · group n = 16
165
Complaint records on file
18%
Of classified component entries name other · group n = 40
51th
Complaint-intensity percentile in a cohort of 38 model years

What the numbers tell you

Understanding the 2023 Toyota Highlander complaints

Which systems appear most often?

The largest component group is other: 40 entries, or 18.0% of classified component entries. Next is structure: 30 entries, or 13.5% of classified component entries. A complaint can name several components, so these percentages describe the entries in the file, not the percentage of vehicles affected. Only the leading component groups are displayed.

At what mileage were problems reported?

Only 18 complaints have usable mileage. That is below the 20-report threshold, so no median is published. Missing mileage does not mean a problem occurred at zero miles.

Use these patterns to prepare questions about a particular vehicle's service history. Complaint reports describe submitted experiences; they do not establish the cause, repair cost, or condition of every 2023 Toyota Highlander. Read the symptom groups below alongside the source documents and a VIN-specific recall check.

Other · 18.0% of classified component entries

Where this record concentrates

All failure files
Component group 01 · Other18%

Other reports

Toyota Highlander · model year 2023

Component entries in this group40
Share of classified component entries18.0%
Leading component groups shown6
Open the failure files

From the record · recurring narrative clusters

Reported problems with the 2023 Toyota Highlander

How clusters are built
Loss of propulsion · 18 reports

18 of the 165 2023 Toyota Highlander complaint incidents were assigned to the loss of propulsion group.

10.9% of this model year's complaint incidents matched this group first in the keyword screen. This is a text classification, not a confirmed diagnosis.

Cluster 1 of 32023 Toyota Highlander
Brake performance · 16 reports

16 2023 Toyota Highlander complaint incidents were assigned to this group: 9.7% of the 165 incidents on file.

Cluster 2 of 32023 Toyota Highlander
Airbag concerns · 8 reports

8 2023 Toyota Highlander complaint incidents were assigned to this group: 4.8% of the 165 incidents on file.

Cluster 3 of 32023 Toyota Highlander

Each complaint is assigned to the first matching keyword group, even if it mentions several symptoms. Only the leading published groups are shown. Unmatched reports and other groups remain in the total, so these percentages need not add to 100%. A keyword match can miss context; it is not an owner quotation or proof of a defect.

Sources and further research

Research the 2023 Toyota Highlander

This page summarizes owner-submitted NHTSA complaints through 2026-07-19. Complaint patterns do not establish a defect in every vehicle. The complaint counts here are not recall counts, and this page does not determine whether a particular vehicle has an open recall. Check a VIN for open recalls at NHTSA and read how MotorCensus processes the complaint data.

Records through 2026-07-19Published 2026-08-02 · Page updated 2026-09-21

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.