Federal complaint record · Ford Focus · model year 2011

2011 Ford Focus

Owners submitted 113 federal complaint reports about this model year, placing it at the 4th percentile for complaint intensity within its 2009 to 2013 compact sedan cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 16% · group n = 25Powertrain · 13% · group n = 20Latches · 11% · group n = 17Structure · 10% · group n = 16Other · 8% · group n = 12
113
Complaint records on file
50,802
Median mileage at the reported problem · 90 complaints reported mileage
16%
Of classified component reports name electrical · group n = 25
4th
Complaint-intensity percentile in a cohort of 37 model years

Electrical · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical16%

Electrical reports

Ford Focus · model year 2011

Reports in this group25
Share of classified reports16%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2010
0.1complaints per 1,000 estimated vehicle-years
287 matched incidents
This car
2011
0.0complaints per 1,000 estimated vehicle-years
113 matched incidents
2012
1.2complaints per 1,000 estimated vehicle-years
3,756 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Steering effort · 11 reports

Reports describe steering effort or control concerns

Cluster 1 of 32011 Ford Focus
Transmission behavior · 8 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 2 of 32011 Ford Focus
Stalling or shutdown · 7 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 3 of 32011 Ford Focus

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

Published model-year records · free · no login

Check the next car before the test drive

NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

Browse all Ford records How the index works