Federal complaint record · Volkswagen Jetta · model year 2009

2009 Volkswagen Jetta

Owners submitted 888 federal complaint reports about this model year, placing it at the 86th percentile for complaint intensity within its 2007 to 2011 compact sedan cohort. The largest reported component group is fuel system. Sample sizes and limitations are shown below.

Fuel system · 26% · group n = 329Brakes · 16% · group n = 207Engine · 13% · group n = 169Powertrain · 11% · group n = 144Electrical · 8% · group n = 107
888
Complaint records on file
60,150
Median mileage at the reported problem · 808 complaints reported mileage
26%
Of classified component reports name fuel system · group n = 329
86th
Complaint-intensity percentile in a cohort of 33 model years

Fuel system · 3 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Fuel system26%

Fuel system reports

Volkswagen Jetta · model year 2009

Reports in this group329
Share of classified reports26%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2008
0.1complaints per 1,000 estimated vehicle-years
188 matched incidents
This car
2009
0.6complaints per 1,000 estimated vehicle-years
888 matched incidents
2010
0.5complaints per 1,000 estimated vehicle-years
852 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Stalling or shutdown · 208 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 1 of 32009 Volkswagen Jetta
Brake performance · 205 reports

Reports describe braking performance concerns

Cluster 2 of 32009 Volkswagen Jetta
Transmission behavior · 70 reports

Reports describe harsh shifting, slipping, or shuddering

Cluster 3 of 32009 Volkswagen Jetta

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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