Federal complaint record · Volkswagen Jetta · model year 2011

2011 Volkswagen Jetta

Owners submitted 606 federal complaint reports about this model year, placing it at the 66th percentile for complaint intensity within its 2009 to 2013 compact sedan cohort. The largest reported component group is electrical. Sample sizes and limitations are shown below.

Electrical · 22% · group n = 193Fuel system · 20% · group n = 174Engine · 13% · group n = 115Other · 9% · group n = 75Powertrain · 6% · group n = 54
606
Complaint records on file
50,000
Median mileage at the reported problem · 497 complaints reported mileage
22%
Of classified component reports name electrical · group n = 193
66th
Complaint-intensity percentile in a cohort of 37 model years

Electrical · 2 in ten classified complaints

Where this record concentrates

All failure files
Component group 01 · Electrical22%

Electrical reports

Volkswagen Jetta · model year 2011

Reports in this group193
Share of classified reports22%
Component groups on file6
Open the failure files

Adjacent model years · same badge, different data

The complaint signal has a shape

Compare model years
2010
0.5complaints per 1,000 estimated vehicle-years
852 matched incidents
This car
2011
0.3complaints per 1,000 estimated vehicle-years
606 matched incidents
2012
0.2complaints per 1,000 estimated vehicle-years
499 matched incidents

The line compares submitted complaints per 1,000 estimated vehicle-years, not failures per 1,000 cars. Vehicle-years use compiled US sales, a 0.25 prior-calendar-year plus 0.75 current-calendar-year model-year allocation, and the shipped survival curve. Rates appear only where estimated vehicles in operation are at least 5,000.

From the record · recurring narrative clusters

What recurring complaint clusters describe

How clusters are built
Stalling or shutdown · 132 reports

Reports describe the vehicle stalling or shutting off while driving

Cluster 1 of 32011 Volkswagen Jetta
Brake performance · 44 reports

Reports describe braking performance concerns

Cluster 2 of 32011 Volkswagen Jetta
Fire or smoke · 43 reports

Reports describe smoke, burning smells, or fire

Cluster 3 of 32011 Volkswagen Jetta

Cluster summaries paraphrase recurring symptoms reported to NHTSA. They are aggregate descriptions, not individual verbatim reports.

Records through 2026-07-19Published 2026-08-02 · Updated 2026-07-19

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NHTSA consumer complaint records can reveal recurring patterns across published model years. MotorCensus summarizes those records as one complaint-signal index, with a 95% interval and sample size, updated with each data snapshot.

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